'My Five Moments': understanding a user-centred approach to hand hygiene improvement within a broader implementation strategy

Affiliations

• ¹ Infection Prevention and Control Technical and Clinical Hub, Department of Integrated Health Services, World Health Organization, Geneva, Switzerland allegranzib@who.int.
• ² Infection Prevention and Control Technical and Clinical Hub, Department of Integrated Health Services, World Health Organization, Geneva, Switzerland.
• ³ Department of Infectious Diseases, Bern University Hospital and University of Bern, Bern, Switzerland.
• ⁴ Infection Control Programme, University of Geneva Hospitals and Faculty of Medicine, Geneva, Switzerland.